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12 Things
Email Marketing Specialist
Should Be Doing In 2025

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Written by Alexander Ang

Last updated March 13 , 2025

Email Marketing Specialist Job Post banner

An Email Marketing Specialist's job is to help the company build, nurture, educate, and grow its subscriber list through a series of email marketing funnels and campaigns to achieve its business goal.

Whether you're an email marketing manager, specialist, or individual exploring an email marketing channel to grow your business, this guide aims to give you a perspective on what an email marketing specialist should do.

What Do Email Marketing Specialist Do? 🧐

1. Setup list building strategy ⚙️

Lead-Funnel-strategy-optin-funnel- WPfunnels example

Source: WPFunnels

As an email marketer, you brainstorm and work with the marketing team to set up a list-building funnel.

This process involves creating different processes to attract and capture potential subscribers' contact information, such as email addresses.

From:

crafting enticing lead magnets.
Optimizing opt-in forms to maximize sign-ups through websites and landing pages.

The goal is to keep your subscribers in touch by broadcasting targeted emails later on that serve as follow-up or engagement emails to convert subscribers into customers.

2. Strategize and structure email sequences 📨

Types of email sequences from google sources from the web

This includes creating a series of emails designed to guide subscribers through their customer journey.

Example:

Welcome email series campaign:
Email 1: Thanking Your Subscriber for Joining the List.
Email 2: Share your BEST tip to help them achieve their goal.
Email 3: How your product/services accelerate the process.
Email 4: Testimonial, case studies or your client success stories.
Email 5: How to get on your offer with scarcity and urgency.

Of course, depending on your customer's behavioural journey, you can explore and brainstorm many other campaigns and email sequences with the team (As shown in the image above).

The aim is to engage, connect, provide value, and move subscribers closer to the conversion path through personalized, relevant email communication.

3. Write Compelling Headlines & The Body🤩

Example of Compelling Email Headline

Compelling emails involve crafting engaging headlines and body content that makes users open and click on the call to action.

Of course, with AI-powered features, these have become so much easier. (Example below)

Example of AI Generated Headlines

Here are some of my BEST TIPS for writing engaging headlines.

1. Be conversational, like talking to a friend.
2. Position key message in the opening.
3. Cap all the first letters, and avoid using all CAPS in your subject line.
4. Write between 30–50 words or 4–7 words.

The objective is to get subscribers to open and click on your email, so please don’t share everything under the sun.

We’re supposed to get them curious enough to check out whatever we’re offering.

4. Nurture Company's New and Existing List 🤝🏻

Example of Email conversion flow

If you only focus on generating leads without a follow-up plan, you’ll realize you’re constantly fighting to get new sales.

Nurturing a company’s email list means you’re proactively connecting, following up and following through with potential customers.

I’ve learned that

Most sales conversions come from follow-up, not the first contact.

This involves getting them to

1. Replying to you about their challenges
2. On-board them with first-time customers only, offer
3. Check on them if they need help from you.

When done right, you improve subscribers' loyalty, reduce churn, and increase the lifetime value of your customers.

5. Maintaining List Hygiene 🧹

Example of Email List Hygiene

Want to maintain a high email deliverability rate?

Remove

Bounced emails such as invalid or email “storage full” addresses.
SPAM email addresses
Inactive or disengage subscribers

Do this periodically.

Did you know that our ESP (Email Service Provider) has a way to determine sender’s reputation?

It gives the reputation based on various factors like how often and how many emails you send.

In short, the higher your reputation, the more likely your emails will be delivered to inboxes rather than SPAM boxes.

List hygiene also helps you avoid overpaying for extra email contacts, as most of the cost of email marketing software is calculated based on the number of contacts you have.

6. Increase Email Click-Through Rate (CTR)

6. Increase Email Click Through Rate CTR

Increasing email click-through rates (CTR) involves optimizing email content through copywriting to encourage subscribers to click on the call to action button or call to action links.

Crafting compelling subject lines.
Writing a concise and clear email copy.
Using strong calls-to-action buttons and links.
Use font type and font size that is easy to read.
Sending email based on best timing.
Using fewer words that trigger spam filters.
Implementing A/B copies to identify what resonates best with your audience.

7. Increase Conversion Rate (CVR)

Increasing the conversion rate focuses on turning email recipients into paying customers or achieving other desired outcomes such as registration and enquiries.

This role requires email marketers to create targeted, persuasive email campaigns that address your audience's needs, desires, interests, and pain points.

By leveraging previous email performance data, email marketers can use data-driven insights and personalization to enhance the effectiveness of their emails and maximize conversion rates.

8. Monitor Email Campaign Performance

Monitoring email campaign performance involves tracking key metrics such as:

This task requires an analytical mind to analyze and connect the data to identify trends and measure campaign effectiveness, helping to make informed decisions about optimization.

The objective is to continually improve the performance of email marketing strategies and achieve better results over time.

9. Increase Frequency of Purchase

Increasing purchase frequency or frequency of purchase focuses on encouraging existing customers to buy more often.

This involves creating targeted promotional email campaigns that can be:

Highlighting new products.
A special offers.
Personalized recommendations based on past purchases.

You can drive repeat business and enhance customer loyalty by staying top-of-mind and providing ongoing value.

10. Improve Average Order Value (AOV)

10. Improve Average Order Value AOV

Improving the average order value (AOV) involves crafting email campaigns that encourage customers to spend more per transaction.

This includes strategies like

Upselling campaign.
Cross-selling campaign.
Promoting higher-priced or bundled products.

11. Update and Engage with Existing List

Updating and engaging with your existing email list involves maintaining regular communication with subscribers through newsletters, product updates, and exclusive content.

This role requires keeping the audience informed and engaged with relevant, valuable information that reinforces your brand and builds lasting relationships.

The goal is to sustain interest, drive ongoing engagement, and foster long-term loyalty.

12. Maximizing email marketing Features

Choosing your best email marketing software is one thing, learning how to leverage all the important features will definitely improve your overall campaign effectiveness.

Most email marketing software has powerful features and capabilities to help you set up, manage, automate, and track your email marketing performance.

Examples of features an email marketer should be using include:

Email marketing automation features
personalization
sPAM scores filtering
"Best time to send" feature
tagging and segmentation
aI personalize subject headlines
single and double optin features

and many more...

If you want to explore some of the best email marketing software out there, you can check out the this article here.

Final Thought

Email marketing professionals are key players in the digital marketing landscape.

Their work not only involves crafting engaging emails and analyzing data but also improving companies' business profit and margin without spending extra advertising costs.

If you have a knack for public relations, creativity, and building relationships with your customers, your career in email marketing could be exciting and satisfying.

Recommended Read

11 Email Marketing Best Practices Every Marketer Should Know
11 Email Marketing Best Practices Every Marketer Should Know
10 Best Email Marketing Software in 2025
10 Best Email Marketing Software in 2025
Author Alex Ang Profile Picture

Meet the author Alexander Ang

Alex is the CEO of media funnel.co, a digital advertising company specializing in Google marketing, SEO, and social media marketing. He has also trained, coached, and consulted CEOs, executives, and business owners on how to improve their online marketing results and performance since 2020, after the pandemic.

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